Refund policy

While we do not accept returns, your satisfaction is of utmost importance to us.

To start a conversation, you can contact us at shop@souleracing.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items may not be returned, like custom products (such as special orders or personalized items), and personal care goods (such as bar soaps). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at shop@souleracing.com.